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]]>We have been conveniently ignoring the inconvenience this has caused. We have warned our family and friends to call us at home instead of calling our cellphones. We have adapted and now only really use the cell phones when we are in town and have reception.
Lately I have been irritated by the absurdity of the situation. We pay about $60.00 per month for two phones, 500 shared minutes, and unlimited night/ weekend minutes. It turns out we only use only about 70 total minutes a month and it just seems like a waste to pay for service that can only be used when we are out and about.
We have been doing some research on the t-moblie HotSpot @ home service, it would solve out lack of service issues and enable us to use our cell phones at home for long distance and all that good stuff. Basically you just get t-mobile phones that work with the HotSpot @ home service. The t-mobile rep we talked to said we would need to get their wireless router and also pay the HotSpot @ home monthly fee to use the service.
Luckily we are not the type of people who just take a rep’s word for it when we are learning about new services and technologies. We saw that the “t-moblie” wireless router they tell you to purchase is a linksys router and I wanted to know how that one was so special, we already own a wireless router so naturally I don’t want to buy another one. Turns out you aren’t required to but their router, they just strongly recommend it.
We have submitted our 3rd troubleshooting ticket to t-moblie about our lack of service here at our home. Since their website coverage map claims we do have reception we will have to wait till the results of the troubleshooting ticket before we can move forward and find a solution to our lack of reception. We would love to get the HotSpot @ home service in place of our current plan but we would need new phones.
Oh,well I guess we will just wait to see what the troubleshot ticket response is first! I am wondering if any readers currently use this service. If so would you please share your experiences and thoughts on the plan/ service?
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]]>The post Block Unwanted Texts on your T-Mobile Phone appeared first on Updates from Ryder Family Farm.
]]>Today they sent me a text me saying “I just got out of jail” and in another text they simply said “Hi”. I am not responding to these texts anymore because responding just costs money too. I have been looking for info on blocking this person from sending me unwanted texts.
Did you know that text messages are sent from phone to phone and also via email? With t-mobile you can change your email address (______@tmomail.net) that your phones text messages are sent to? You can also enable spam filters for this email address. The ability to change you phones email address is helpful in avoiding computer generated spam that is sent to your phone. Creating a unique phone email address will make it more difficult for spammers to “guess” where to send spam but it will not stop people from sending your phone number unwanted texts or does it?
When I visited the t-mobile FAQ site they listed an answer to “How do I block text messages from an unwanted number?” It said you could create a filter that blocks messages sent from the specified “from” field that you fill in. I put this annoying persons phone number (including area code) into this field and set up a filter to block the messages. Now I need to wait and see if this works!
Has anyone else tried this and have you has success?
I found many sites that discussed this same issue if you need more resources. They are:
http://support.t-mobile.com/knowbase/root/public/tm21296.htm#FAQ12
http://consumerist.com/consumer/howto/howto-block-text-message-spam-168639.php
http://seattlepi.nwsource.com/local/258721_wellspent08.html
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Update- October 9th 2007
Okay, now I am really mad.. I am still getting texts from this random person!! I created a filter through t-mobile to block messages from this person but I guess those sites I listed above yesterday are correct.. Applying filters only has an impact on those messages you receive via email… So since the jerk is texting me from his phone or whatever I cannot stop the incoming texts.. How wonderful!
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Update- March 12th 2008
While the T-Mobile text messaging issue still exists it appears they are making an effort to inform customers of their options with regards to eliminating unwanted messages and messaging charges.
The T-Mobile knowledge base states that:
“The text messaging feature on your account is a mandatory feature and cannot be removed due to system requirements. This feature is needed because it is where:
They do go on to explain that you can change your handsets email address (yournumber@tmomail.net) which does prevent the majority of “spam” messages from arriving on your phone. However, this still does not solve the issue most consumers have with other people (who use their cellphone) to send you unwanted texts that you end up having to pay for.
As of today the only solution is to call T-Mobile, tell them which phone number is sending you unwanted texts and ask that they remove the charges for those particular unwanted/ unsolicited texts. To view the T-mobile knowledge base where I found this info click here, you may need to be logged in to your T-Mobile account to access the page.
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